I am Đurđica Ramqaj, prof. Eng. language, retired, licensed tour guide at hrv. Eng. and alb. language for the City of Zagreb, Zagreb, Krapina-Zagorje, Varaždin, Sisak-Moslavina, Karlovac, Lika-Senj County. I have a wealth of experience in running groups of all ages, and I specialize in kindergartens, pensioners, people with special needs / UNUO Trust. I can issue bills for a paid tourist service.